At Optifuel, we stand by the quality of every product we supply. All items come with a manufacturer-backed warranty to give you complete peace of mind when purchasing from our store.
🛡️ Warranty Coverage:
Solar Panels – Up to 25 years (performance & manufacturer)
EV Chargers – Typically 3 to 5 years, depending on the brand
Hybrid Inverters & Batteries – 5 to 10 years
Cables & Accessories – Minimum 12 months
Exact warranty duration is stated in each product listing and will reflect the official manufacturer coverage.
🔧 What’s Covered:
Manufacturing defects
Functional faults not caused by user damage
Internal component failure within the warranty period
Replacements or repairs approved by the manufacturer
❌ What’s Not Covered:
Accidental or physical damage
Incorrect installation or third-party modifications
Wear and tear or misuse
Damage caused by environmental conditions beyond product specs
🔄 Warranty Process:
Contact us via eBay Messages with your order number and issue details
Provide clear photos or video evidence (if applicable)
We will assist in diagnosing the fault and liaise with the manufacturer
If approved, we will arrange a repair, replacement, or return as required
⚠️ Installation Requirement:
Many of our products (EV chargers, batteries, solar equipment) must be installed by a qualified professional. Failure to do so may void the warranty. Please retain your installer's certificate where applicable.
📩 Contact & Support:
If you have any concerns or warranty queries, message us anytime via eBay — we’re here to help.